received my new 2016 21BHS

[bgewin]

Sounds amazing. Can't wait to hear about it.

[charliem]

[quote source="/post/17544/thread" timestamp="1452128533" author="@gbpack"]Thanks Charlie. Is there anyone in particular at LL that you suggest I call, or should I just go through the guy in sales that we dealt with when ordering our camper?[/quote][font size="3"]I would suggest Don Neufelder in Warranty, if he's still there. He has been very responsive in the past. He's also very close to the parts department when an if you need some replacements. You may get the standard "We reserve the right to.....", but you might actually get some help. Also you might try a PM to Christianm. That's apparently her job now. Good luck and have a great trip.[/font]

[christianm]

[quote source="/post/17548/thread" timestamp="1452131657" author="@charliem"][quote source="/post/17544/thread" timestamp="1452128533" author="@gbpack"]Thanks Charlie. Is there anyone in particular at LL that you suggest I call, or should I just go through the guy in sales that we dealt with when ordering our camper?[/quote][font size="3"]I would suggest Don Neufelder in Warranty, if he's still there. He has been very responsive in the past. He's also very close to the parts department when an if you need some replacements. You may get the standard "We reserve the right to.....", but you might actually get some help. Also you might try a PM to Christianm. That's apparently her job now. Good luck and have a great trip.[/font]
[/quote]Having a hard time keeping track of this thread and who exactly needs help... lol 

I would definitely contact Don, our warranty manager. He'll be able to help you out! Will message you with his email. :-)