Warranty claims phone number

[jimt]

Does anyone have the Livin Lite phone number for warranty claims? . Can't find it in my books or on line.

Any help would be great.

Thanks

[admin]

Most warranty work would go directly through a dealer.
-Sean
*sent while mobile

[djmiller]

Customer Service is 260-678-4016 Ext 405
Warranty work however is handled through your dealer.

[jimt]

Customer Service is 260-768-4016 Ext 405
Warranty work however is handled through your dealer.

It is not about the dealer doing work. The dealer did not do any work. He was 1000 miles away. I had a certified R V repair person do the work . A C repair while out on first trip. It was a simple fix and was caused by L L works not doing the install job right. He is trying to bill them for the warranty work he did. However LL makes that almost impossible.  Also why should we not have this number? 

Thanks for the customer service number. That should put him on the right track at least.

[dan]

Jim,

I had to get a roof leak fixed under warranty - no LL dealers in AZ.  Called Don Newfelder and got authorization to go to the local Camping World for the repairs.  This info is current as of May 2016

Don Newfelder - Warranty Manager @ Livin Lite
(260) 768-2098
don.n@livinlite.com

[jimt]

[quote timestamp="1476981480" source="/post/25442/thread" author="@dan"]Jim,

I had to get a roof leak fixed under warranty - no LL dealers in AZ.  Called Don Newfelder and got authorization to go to the local Camping World for the repairs.  This info is current as of May 2016

Don Newfelder - Warranty Manager @ Livin Lite
(260) 768-2098
don.n@livinlite.com
[/quote]Thank you this should come in handy real fast.

[djmiller]

The NEW number is (260) 768-2099.  Don is no longer with Livinlite.  Brandon Harker has taken his place.
If there is not a Livinlite dealer close to you, you may contact any RV dealer. If they are willing to work on your camper they will contact us for a warranty authorization which they will complete and return for approval. Once approved, the work is completed. If parts are needed they will be shipped directly to them.  This procedure is pretty much standard throughout the industry.

This information is in the owners manual however because of our moves, the numbers and contact information is not correct. The new owners manuals have the corrected addresses and contact information.

[jimt]

The NEW number is (260) 768-2099.  Don is no longer with Livinlite.  Brandon Harker has taken his place.
If there is not a Livinlite dealer close to you, you may contact any RV dealer. If they are willing to work on your camper they will contact us for a warranty authorization which they will complete and return for approval. Once approved, the work is completed. If parts are needed they will be shipped directly to them.  This procedure is pretty much standard throughout the industry.

This information is in the owners manual however because of our moves, the numbers and contact information is not correct. The new owners manuals have the corrected addresses and contact information.

dj

Thank you very much for this update.