I broke two window larches. Camplite sent me to Dometic. Dometic said they did not make the window. I noted that the word Dometic appears on the window. Does any one know where replacement latches - ( the red ones the Pistons arrach to) - can be purchased??
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Fun fact found on dometic's front page of the website(http://uploads.tapatalk-cdn.com/20160414/faf407fbdd678c3b0a91dfa6c7f83057.jpg)
I suggest you call or email Dometic and rather than ask about window parts for LL campers, just give them the model number of the window with the broken latch. I suspect they can fix you right up. I looked at mine and the window number is on the Dometic sticker you mentioned.
From Dometic's web site:
Spare Parts for RV Products
You can order parts for your Dometic RV product(s) directly by calling the retail sales department at 1-800-544-4881. Please be sure to have your model number available so the correct parts list can be obtained.
If you are in need of any Dometic RV refrigerator, air conditioner or A&E awning parts you can also call us at 1-800-544-4881 or purchase from any RV Dealer or Camping World location.
If we can be of any future service do not hesitate to contact us. Thank you for choosing Dometic.
Dometic RV Products Customer Support
customersupportcenter@dometicusa.com
[quote timestamp="1460597450" source="/post/20534/thread" author="@sandroad"]I suggest you call or email Dometic and rather than ask about window parts for LL campers, just give them the model number of the window with the broken latch. I suspect they can fix you right up. I looked at mine and the window number is on the Dometic sticker you mentioned.
From Dometic's web site:
Spare Parts for RV Products
You can order parts for your Dometic RV product(s) directly by calling the retail sales department at 1-800-544-4881. Please be sure to have your model number available so the correct parts list can be obtained.
If you are in need of any Dometic RV refrigerator, air conditioner or A&E awning parts you can also call us at 1-800-544-4881 or purchase from any RV Dealer or Camping World location.
If we can be of any future service do not hesitate to contact us. Thank you for choosing Dometic.
Dometic RV Products Customer Support
customersupportcenter@dometicusa.com
[/quote]
I wil try to talk to Dometic again. In my first series of calls to Dometic they indicated that it was not their product although the sticker on the window says Dometic. My dealer has also tried with Camplite and Dometic. I met another "Camplite person" and they indicated that they had difficulty finding the part. (This last comment is noteworthy because I did not need the part until the next day, and they had left.) Thank you for your response. Rich
Were you able to find this part? If so, where did you find it? I looked at my handles and they have become brittle from the heat and so it is probably just a matter of time before they brake. I applied some 303 protectant to them but they appear to be pretty fragile. Thanks.
Great info, thanks for sharing!
-Graham
Thanks for the information.