Archive - Aluminium Camper Forum

Ask the Factory => Ask the factory => Topic started by: farmboy on October 09, 2015, 08:38:08 PM

Title: Any chance that there will be more LL dealers?
Post by: farmboy on October 09, 2015, 08:38:08 PM
The new extended warranty sounds great, but if  the dealers are few and far between, it can be a hassle to take the unit in for repairs.   Will there be more dealers in the near future?  Can any Thor distributor work on components that are common with most units, such as the a.c., refrigerators, etc.?   
Title: Any chance that there will be more LL dealers?
Post by: christianm on October 12, 2015, 12:25:01 PM
Hi There! 

We are ALWAYS adding to our dealer family. Our reps are "in the field" as we speak, researching and recruiting more dealers that will not only carry our products...but will take GREAT care of our owners.


In response to your second question, you can take your unit to ANY dealer or mobile tech for warranty/service work. All that we require is that you get the work authorized by our warranty department before beginning. Your dealership can contact our warranty department directly for authorization, and then proceed with your repairs. :-) 

Hope this helps! 
Title: Any chance that there will be more LL dealers?
Post by: farmboy on October 12, 2015, 03:10:55 PM
Thanks for quick reply.  The ability to use any dealer/tech for repairs, with prior approval from LL, is great news.